HOSTED PBX FEATURES

Our modern digital IP phones are “plug-and-play” with no installer needed.

Perform self-service functions anytime, anywhere via your own secure, convenient web portal.  Set up extensions, view call details and more…

Enable calling to only the destinations you authorize your employees to call.

Send or receive faxes via email, without needing a fax machine

Record and store calls on the Cloud, available for easy download as needed.

Use our selections of pre-recorded music or upload your own!

Easily configure events, menus, active hours and call queues.

Enter first few letters of a person’s name or enter the extension number as soon as you reach the Auto Attendant.

Enables your Receptionist to keep an eye on all calls at a glance, route them quickly and efficiently as needed.

Easily monitor whether any employee’s line is busy or free.

Control how and where calls are routed to employee groups.

Prevent missed calls by letting callers wait for the next available representative during peak periods.

Move important calls from one location to another.

Employees can pick up a call that came to another extension, maximizing teamwork, availability and customer satisfaction.

Alert employees before calls are answered:  “Incoming call from Accounting. To answer, press 1. To hear the caller’s phone number, press 2. To send the call to Voice Mail, press 3.”